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(v1) Manager's Course
Getting Started
TCP - Intro, Contents, Timing (5:27)
TCP - Venue Questions (7:23)
Scenario Role-plays and Exercises
TCP - Scenarios 1 (5:42)
TCP - Scenarios 2 (8:11)
TCP - Scenarios 3 (8:25)
TCP - In-Service Exercises (5:12)
Data Analysis
TCP - Data Analysis (7:15)
Course Notes Handout / Guide and Checklist
Notes Handout and the Checklist
TCP - Scenarios 3
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