Theory & Common Scenarios
SASH consists of proactive patron management techniques. It has its own unique theory which translates practically to standardised best approaches to 12 common scenarios that arise in licensed venues e.g. general service, saving a patron from intoxication, hosting party groups, and so on..
The process of implementing the training successfully into a venue’s operations is called the Three Cheers SASH Program (TCP) which has 3 steps;
- Training staff through the SASH course
- Implementation of SASH into service operations
- Evaluation of outcomes
The training can be done either in a classroom format or else using our online Learning Management System (LMS). Both pathways are equally as effective.
For further information please view the SASH Program Online Brochure to read more details on the training and pricing.