Theory & Common Scenarios
SASH consists of proactive patron management techniques. It has its own unique theory which translates practically to standardised best approaches to 12 common scenarios that arise in licensed venues e.g. general service, saving a patron from intoxication, hosting party groups, and so on..
The process of implementing the training successfully into a venue’s operations is called the Three Cheers SASH Program (TCP) which has 3 steps;
- Training staff through the SASH course
- Implementation of SASH into service operations
- Evaluation of outcomes
The training can be done either in a classroom format or else using our online Learning Management System (LMS). Both are equally as effective as long as the online is followed by an Onsite Workshop where trainees can practice role-plays.
Please contact us today for more information on the training process.
The Three Cheers SASH Program is inexpensive to undertake making the return on investment from implementing it substantial.
Contact us now for a free quote!