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September 3, 2018 by threecheers

44% Incident Drop : SASH Licensed Venue University Trial Shows Results

44% Incident Drop : SASH Licensed Venue University Trial Shows Results

Dave Grohl of the Foo Fighters rocks his OAF t-shirt Six months in to the one year trial, the Three Cheers SASH (Special Alcohol Service Hospitality) Program is showing great results. The Oxford Art Factory (OAF) in Darlinghurst, Sydney, have agreed to be the pilot venue for the trial with results being monitored by Professor Peter Miller and … [Read more...]

Filed Under: Assist, Hydration, MAW Service, Mood, Security, Statistics, Sydney Lock Outs, Training tips for hotel owners, University Trial, Water

September 6, 2017 by threecheers

Why Owners Need To Pay More Attention To Patron Management

Why Owners  Need To Pay More Attention To Patron Management

The bottom line is that traditional patron management techniques cost licensed venues revenue. Not only have they controversially led to restrictions being imposed on the industry by the authorities, things like decreased trading hours, but they also don’t make the most of what we’ve already got coming through our doors. The traditional techniques … [Read more...]

Filed Under: Affects of Alcohol, Assist, Hydration, MAW Service, Mood, Training tips for hotel owners, Water

September 6, 2017 by threecheers

How Hospitality Can Maintain Merry Without Intoxication

How Hospitality Can Maintain Merry Without Intoxication

In short; A person is intoxicated if their speech, balance, behaviour OR coordination is noticeably affected by the consumption of liquor. Noticeably is the key word here. It means basically that intoxication is obvious. (*Signs of intoxication at base of post) On a vertical scale where the bottom is sobriety and the top is being in the hospital … [Read more...]

Filed Under: Affects of Alcohol, Assist, Hydration, MAW Service, Mood, Training tips for hotel owners, Water

March 28, 2017 by threecheers

5 PROBLEMS WITH RSA MARSHALS AND HOW TO FIX THEM

5 PROBLEMS WITH RSA MARSHALS AND HOW TO FIX THEM

Concentrating on providing great hospitality provides better compliance outcomes than concentrating foremost on compliance alone, which can ultimately diminish hospitality provided. Great hospitality takes care of compliance! Compliance here means; not breaching the liquor act or having negative incidents either onsite the licensed venue or … [Read more...]

Filed Under: Assist, Security, Training tips for hotel owners

March 11, 2015 by threecheers

‘MAW Service’ Overview

‘MAW Service’ Overview

‘MAW Service’ is a fundamental part of the ‘Special Alcohol Service Hospitality’ (SASH) course. It’s what SASH advocates the implementation of as a foundation of operations in all licensed premises. Doing so effectively will see all the benefits of the training realised. MAW is an acronym; where M stands for ‘Mood’, A stands for ‘Assist’, and W … [Read more...]

Filed Under: Affects of Alcohol, Assist, Hydration, MAW Service, Mood, Training tips for hotel owners, Water

December 9, 2014 by threecheers

Remember This Key Tip to Survive The Silly Season

Remember This Key Tip to Survive The Silly Season

It’s that time of year again where there are social gatherings galore; end of year parties, Christmas parties, people generally getting out and about more as the weather has turned warm with that undeniable excitement that summer is in the air, with holidays just around the corner, another year coming to an end with a new one on the horizon, … [Read more...]

Filed Under: Affects of Alcohol, Drinking tips, Hydration, Training tips for hotel owners

December 4, 2014 by threecheers

AHA Magazine Article on The Rocks Training

AHA Magazine Article on The Rocks Training

In November 2014, the Australian Hotels Association (AHA) NSW wrote a piece on Three Cheers Training in their magazine on our training roll-out through the Rocks area. The article mentions that the training was undertaken by the Rocks so that they could "achieve a best-practice benchmark in the industry." The course was very well received by the … [Read more...]

Filed Under: Press, Training tips for hotel owners

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What our customers are saying

“I highly recommend the course to any venue operator. Even experienced operators will walk out of the course having learned a thing or two.”
Michael Bray, Group General Manager, Duggan Family Hotels.

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Recent News

  • Final Results Are In: Oxford Art Factory’s Deakin University Supervised Trial
  • 44% Incident Drop : SASH Licensed Venue University Trial Shows Results

Who We Are

Three Cheers Training has not always been a training organisation. In 2009 we began developing what our SASH course is today when a venue contracted us to manage their Responsible Service of Alcohol (RSA) with the stated mission of stopping … Read More...

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