See the 6 page study report here complete with statistical breakdown, interviews with both the General Manager / Licensee of the venue and Bar Manager. Also see the analysis by Deakin University and Three Cheers Training. Incident register data from the trial venue shows that over the 6 months since "Special Alcohol Service Hospitality" … [Read more...]
5 PROBLEMS WITH RSA MARSHALS AND HOW TO FIX THEM
Great hospitality takes care of compliance! Not only that but concentrating on providing great hospitality provides better compliance outcomes than concentrating foremost on compliance, which can ultimately diminish hospitality provided. Compliance here means; not breaching the liquor act or having negative incidents either onsite the licensed … [Read more...]
Sunday Telegraph Article on Three Cheers Training
On Sunday 3 July 2014, Ben Pike of the Sunday Telegraph wrote a positive piece on the 'Special Alcohol Management Service' course taught by Three Cheers Training. The article, the online version of which appears below, gives particular mention to the training of Security Guards in Kings Cross and the positive effects of this. Kings Cross turning … [Read more...]