See the 6 page study report here complete with statistical breakdown, interviews with both the General Manager / Licensee of the venue and Bar Manager. Also see the analysis by Deakin University and Three Cheers Training. Incident register data from the trial venue shows that over the 6 months since "Special Alcohol Service Hospitality" … [Read more...]
SASH Licensed Venue Challenge
CALL 1300 3 CHEERS (1300 324 337) NOW OR SEND US A MESSAGE Book your FREE Consultation today! (See Testimonials below) Special Alcohol Service Hospitality (SASH) course benefits: Improves revenue / profit in licensed venues Improves customer service and therefore enhances patron experience Improves venue reputation in the … [Read more...]
Why Owners Need To Pay More Attention To Patron Management
The bottom line is that traditional patron management techniques cost licensed venues revenue. Not only have they controversially led to restrictions being imposed on the industry by the authorities, things like decreased trading hours, but they also don’t make the most of what we’ve already got coming through our doors. The traditional techniques … [Read more...]