On 20 January 2019, the one year trial of the Three Cheers SASH Program at the Oxford Art Factory (OAF) was completed and we’re all very happy with how it went.
Results:
Incident register data from (20 Jan ’17 – 20 Jan ’18) compared with incident register data from (20 Jan ’18 – 20 Jan ’19) show total incidents are down 56% in 2018 from 2017 figures;
Approaching Intoxication down 55%, Intoxication down 75%, Violence down 500%, Aggression down 80%.
There was a 5% increase in bar revenue in 2018 showing that the improved data statistics were not the result of a downturn in trade and indicate that the SASH program is of overall benefit to venue revenue.
OAF management (General Manager / Licensee, Bar Manager, Assistant Bar Manager and Head of Security) interviews reveal improvement in; hospitality patrons experience, enjoyment of staff in their roles, local amenity, relationships between staff and patrons.
Read the full report here complete with interviews and commentary from Deakin University.