See the 6 page study report here complete with statistical breakdown, interviews with both the General Manager / Licensee of the venue and Bar Manager. Also see the analysis by Deakin University and Three Cheers Training.
Incident register data from the trial venue shows that over the 6 months since “Special Alcohol Service Hospitality” (SASH) was implemented, the venue has recorded a combined 44% drop in incidents for; approaching intoxication, intoxication, aggression and violence, in comparison with the same time period from 2017.
This has all been achieved with no significant change to revenue.
The Oxford Art Factory (OAF) in Darlinghurst, Sydney, agreed to be the pilot venue for a trial of Three Cheers Training’s “Special Alcohol Service Hospitality” (SASH), with results monitored by Professor Peter Miller and Doctor Nic Droste of Deakin University, Melbourne.
OAF’s staff (management, bar, security etc.) all underwent the SASH training with the venue properly implementing SASH methods into their operations beginning 20 January 2018. The venue’s incident register data from (20 Jan 2017 – 1 Aug 2017) has then been compared with the same time period in 2018 i.e. (20 Jan 2018 – 1 Aug 2018).
The data shows a 43% drop in patrons approaching intoxication and a 66% drop in patrons reaching intoxication since SASH was put in place. Significantly there have been no violent incidents in the venue since SASH was implemented in comparison to 3 separate violent incidents over the same time period (Jan – Aug) in 2017.
Mark Gerber, GM / Licensee at OAF, sings the praises of the program in his interview, which is shown in full in the report. He encourages Sydney to get onboard the Three Cheers program to “share the positive results” together, in order to make the industry stronger and makes the point that the results make the process well worthwhile.
Read the full report here.
Three Cheers Training encourages all licensed venues to take on SASH and to reap the benefits it provides.
Contact us today.