In November 2014, the Australian Hotels Association (AHA) NSW wrote a piece on Three Cheers Training in their magazine on our training roll-out through the Rocks area. The article mentions that the training was undertaken by the Rocks so that they could “achieve a best-practice benchmark in the industry.”
The course was very well received by the 10 participating venues in the Rocks with them all reporting that since the training they’ve had noticeably fewer incidents, that the patrons and staff are enjoying themselves more, and that revenue is up. You can view the full testimonial from the Chairman of the Rocks Liquor Accord here.
It was a great honour to train down at the Rocks, the birthplace of Sydney. I could really feel the history of the area and was conscious of it as I conducted the training out of the famous / iconic Orient Hotel.
Thank you to the AHA for their supportive article and thank you too to the Rocks Liquor Accord for employing our services. Three Cheers looks forward to working further with the Rocks into the future.